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The Process

How it works

From walking through our door to full ownership — every step explained plainly.

Visit and SeeReview Your PaymentMake Your InitialComplete Approval andPay on theComplete Ownership
Step 01

Visit and See Available Devices

Come to our store to see the smartphones and laptops currently available. New devices are clearly labelled. Quality-checked devices show their model, storage, condition grade, and any known details.

  • Smartphones and laptops available
  • Condition grade shown for quality-checked devices
  • Known defects disclosed upfront

Available in-store

iPhone 15 Pro

128 GB

New₵4,500

iPhone 14 Pro

256 GB

Grade A₵3,200

iPhone 13

128 GB

Grade B₵2,100

Inspect every device in person before you commit.

Step 02

Review Your Payment Plan

First choose a direct-customer or employer-backed route. Before you pay anything, you receive a written breakdown showing the required contribution, every due date, the total cost, and when ownership transfers.

  • Plan type stated clearly
  • Full schedule in writing
  • Total cost shown upfront

Sample plan breakdown

Device price₵3,200
Direct plan: 60% first₵1,920
6 scheduled payments₵213–₵214 each
Total you pay₵3,200

All figures confirmed in writing before you sign.

Step 03

Make Your Initial Deposit

For the standard direct-customer plan, the initial payment is 60% of the device price. Employer-backed contributions are set in the written employer programme offer. We confirm the amount before you commit.

  • Contribution confirmed before payment
  • Plan route stated in writing
  • Receipt provided

₵1,920 paid

Plan confirmed

Deposit received
Plan activated
Device reserved for you
Step 04

Complete Approval and Handover

We hand over the device only after the plan is approved, the agreement is signed, the device identifier is recorded, and any required device management setup is confirmed.

  • Signed agreement before handover
  • Serial number or IMEI recorded
  • Control status recorded where applicable

Ready for recorded handover

After approval and signed terms

Identifier recorded ✓Agreement signed ✓Control status checked ✓
Step 05

Pay on the Written Due Date

Direct customers pay Pulseown Mobile on the agreed pay-later date or schedule. Employer-backed customers follow the payroll deduction arrangement approved by their employer.

  • Direct payments tracked by plan number
  • Payroll deductions require employer approval
  • Receipts and balances recorded

Payment schedule

Jan

214

Feb

214

Mar

213

Apr

213

May

213

Jun

213

Example dates onlyBalance: ₵1,280
Step 06

Complete Ownership

Once your final payment is received, full legal ownership of the device transfers to you. No further obligations remain. The device is entirely yours.

  • Ownership confirmed after final payment
  • No conditions or extra fees
  • Written confirmation provided

Full Ownership

Legal title transfers to you

What you receive

Written ownership confirmation
No further obligations
Device entirely yours
Important Terms

What every customer
should know

Key terms in plain language. The full legal document is on our Installment Terms page.

What are my obligations during the plan?

You are responsible for making payments on the agreed dates, keeping the device in reasonable condition, and not transferring or selling the device before completing the plan. Full details are in the Installment Terms.

What happens if I miss a payment?

We understand that circumstances can change. Please contact us at support@pulseownmobile.com before a due date if you anticipate difficulty — early communication almost always leads to a better outcome. Under Ghanaian law, we must issue written notice and allow at least 14 days for you to remedy a missed payment before any further action is taken.

How do I contact support during my plan?

Reach our support team at support@pulseownmobile.com, by phone at +233 500 741 015, or via WhatsApp at +233 500 741 015. Business hours: Monday–Saturday, 8 AM – 8 PM.

When does ownership officially transfer?

Ownership transfers after your final scheduled payment is received and confirmed. We provide written confirmation. Until then, Pulseown Mobile retains certain rights over the device as described in the Installment Terms.

Now Taking Orders

Ready to get
your next device?

Contact our team today. We will walk you through available devices, payment plan options, and answer every question — before you commit to anything.

No commitment to enquireDirect and employer-backed optionsPlan terms provided in writingApproval before handover